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Guests 2 adult, adults, 1 child children

Chambre 1
From €320/night Book

Hard Rock Hotel Riviera Maya *****

Carretera Playa del Carmen | Tulum Km 72 | 77710 Puerto Aventuras | Q.R., Mexico |


  • Very flexible Covid specific cancellation conditions
  • The lowest prices guaranteed
  • Organic solar products and a Samsonite gift delivered to your home (value: 125 €)
  • Welcome gift for children for any reservation of a family room
  • Free stay for children from 4 to 17 years old.
  • Free access to the waterpark

Hard Rock Hotel Riviera Maya *****

Carretera Playa del Carmen | Tulum Km 72 | 77710 Puerto Aventuras | Q.R., Mexico |


  • The all-inclusive formula and advantageous children's packages
  • Numerous family or duo activities
  • The location facing the Caribbean Sea



Welcome to the Hard Rock Hotel Riviera Maya ****, an all-inclusive hotel nestled on the shores of the Caribbean Sea on the Yucatán Peninsula, 25 minutes’ drive from the famous Playa Del Carmen resort, famous for its beaches, palm trees and coral reefs.

Easily accessible, the hotel is conveniently located just 1 hour from Cancun International Airport, from which transfers can be arranged upon request to our Travel Designers and Little Concierges.



If we were to summarise the incredible facilities offered to families by the Hard Rock Hotel Riviera Maya ****, it would go as follows:

  • 12 restaurants
  • 6 bars including 4 adults-only
  • 2 family swimming pools including 1 children’s pool
  • 4 adults-only swimming pools
  • 3 ballrooms
  • 1 fitness room
  • 1 music studio
  • 1 tennis court
  • 1 skate and trampoline park
  • 2 golf clubs with an 18-hole course
  • 1 spa
  • 1 beauty salon
  • 1 yoga school
  • 1 water park for the whole family
  • 1 babysitting service
  • 1 playroom for teenagers
  • 1 kids-club for toddlers from 6 to 12 years old
  • Numerous sports and musical activities for all ages


The hotel also offers direct access to the beach, free accommodation for children and teenagers, and very attractive packages for families. This is exactly why Little Guest has selected this ALL-INCLUSIVE address on the basis of specific criteria such as comfort, refinement and the really complete family offer.



The hotel’s restaurants

Like all Hard Rock Hotels, this establishment is a paradise for cuisine lovers and gastronomy afficionados. In total, the hotel features 12 restaurants aiming only at one goal: to amaze you. Wide range of choices is available: international at The Market (buffet), Italian at Pizzeto (pizzas), Mexican at Frida, Brazilian at Ipanema (rodízio), or Asian at Zen (teppenyaki and à la carte specialities).

Good meat connoisseurs will enjoy the Toro, a restaurant that welcomes the whole family in a steak house atmosphere.

In the early morning, tribes gather at the Cafetto for a cheerful breakfast.

You will also enjoy 6 bars including the Float, a poolside snack bar for an incomparable moment of relaxation, the Sun Bar, a cocktail lobby, as well as 4 other bars reserved exclusively for adults.


  • Baby-club
  • Kids-club
  • Teens activities
  • Sports activities
  • Kid's excursions
  • Crafts
  • Games and books
  • Connecting rooms
  • Babysitting
  • Kid's menu
  • Allergen-free menu
  • Welcome gift
  • Emergency baby bottle
  • Bottle warmers
  • Baby phone
  • Baby cosmetics
  • Baby bath
  • Baby cribs
  • Stroller
  • Baby chair
  • Emergency pacifier
  • Shuttle with baby seat
  • Potty
  • Kid's shop
  • Lifeguard
  • Nearby Hospital
  • Nearby doctor


For the children

As in each of the hotels of the Little Guest collection, the Hard Rock Hotel Riviera Maya is a little corner of paradise for the little ones (and for the grown-ups as well, of course!). On the agenda: splashing around, fun activities and explosive musical experiences.

Toddlers from 6 to 12 years old have a great time at the Hard Rock Roxity Kids Club™! DIY workshops, snorkelling, talent shows, pool parties… there is no shortage of activities and they are never the same. Each day has its own theme!

Little Guest’s big favourite: The Playtime Packages. This magic word contains an exceptional offer for parents and their little treasures. There’s a formula for every age. You will find all the necessary information in the “Practical Information” tab.

From 6 to 12 years old, mini pop stars reveal their musical talents with The Kitz Bop Experience. VIP treatment, personal manager, dance training and wild costumes, the kids will have the chance to perform on stage after a great learning experience.


Family experiences

At the Hard Rock Hotel Riviera Maya, the world of music blends with the marine universe to offer you an unbeatable stay.

Bordered by the tranquil and paradisiacal waters of the Caribbean Sea, families take part in a variety of water activities such as swimming, diving, stand-up paddle and kayaking, all within the hotel’s private beach. There are also 2 swimming pools (one of which is reserved for children) where fun and relaxation are combined.

The hotel also boasts an incredible water park, Rockaway Bay Water Park. There are 23 slides, 6 of which are for adults and teenagers, 8 for children and 9 for children and teenagers. Access to this crazy park is included in the all-inclusive package!

Amigos, it’s time to unleash the rock star in you. By participating in the Music Lab activities, guests aged 12 and over follow the instructions and advice of experts and (re)discover the learning of one to four instruments. Would you like to train your vocal cords? What would you say, then, about becoming the lead singer of a 7-person rock band? Shoot your own video clip, have fun on the turntables and record your musical composition!

Are you a thrills seeker? Meet up at the Woodward, a 2,690 sqm park dedicated to energy sports. Indoor skatepark, trampoline park and foam pits, pump track, gym, ninja obstacle courses, indoor ParkBoard™ and ParkSki™, and many more!

The area is ideal for family excursions: explorers, be prepared for an adventure! A journey back in time awaits you at the archaeological sites of Chichén Itzá, one of the 7 Wonders of the World, and Tulum.

While nature lovers head to Tankah, a splendid Mayan park surrounded by virgin forest and crystal-clear groundwater, animal lovers meet dolphins and share an aquatic dance with them.


For the parents

While the children have fun with their new friends, parents enjoy a moment together in the Rock Spa®, exclusively reserved for adults. A temple of well-being, this place, reputed to be the largest spa in the Caribbean, features a yoga room, 75 treatment rooms, a swimming pool, steam rooms, hydrotherapy pools, a personal butler service, as well as a beauty salon and a fitness room with the latest equipment.

After the comfort, more comfort at the Rock Shop®, a luxury boutique exclusive to Hard Rock Hotels.

Feel like practising your swing? The hotel is located near two large golf clubs, each with an 18-hole course: The Hard Rock Golf Club™ Riviera Maya and the Riviera Cancun Golf Club. Good news is you can also come with your teenager (from 13 to 17 years old).

In the evening, wiggle your hips to the rhythm of the sound system at Club Heaven, while sipping a cocktail chosen on the advice of connoisseurs. The dance floor is yours!



  • 24/24 check-in
  • All-inclusive
  • Animator speaking English
  • Bar
  • Beach
  • Beauty salon
  • Boutique
  • Concierge
  • Pets friendly
  • Private beach
  • Restaurant
  • Room service
  • Wheelchair access
  • WiFi


  • Business center
  • Conference room
  • Fitness room
  • Hammam
  • Home massage
  • Indoor Pool
  • Outdoor pool
  • Parking
  • Sauna
  • Secure garden
  • Spa
  • Turndown service
  • Waterpark


  • Animations
  • Golf
  • Paddle
  • Scuba diving
  • Sport activities
  • Surf
  • Yoga


  • Rates and opening hours on request.


  • Check-in: after 3 P.M.
  • Check-out: before noon

Kids' packages

For babies up to 18 months

  • Included: 3 hours babysitting (from 6 months, for 3 days), welcome toy, baby food and 1 box of cereals, 36 nappies, cot, high chair, bath, bottle steriliser, towels.
  • Price: $288 or €243.15/stay/child

For toddlers from 18 to 36 months of age

  • Included: 3 hours babysitting (for 3 days), welcome toy, cot, stroller, bathrobe and slippers.
  • Price: $288 or €243.15/stay/child

For children from 3 to 5 years old

  • Included: 3 hours babysitting (for 3 days), welcome toy, stroller, bathrobe and slippers, waterproof camera
  • Price: $288 or €243.15/stay/child

For children from 6 to 12 years old

  • Included: 3 hours babysitting (for 3 days), welcome toy, bathrobe and slippers, waterproof camera
  • Price: $288 or €243.15/stay/child


Opening dates

  • Open all year round


  • To/from: Cancun International Airport
  • Price on request
  • Conditions: to be booked up to 72 hours before your arrival at the hotel.
  • Do not hesitate to call one of our Travel Designers.

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