Before going on holiday, your children receive exclusive gifts worth of 150€.
Guests 2 adult, adults, 1 child children

Chambre 1
From €285/night/all-in Book

Paradisus Playa del Carmen La Esmeralda *****

5A Avenida Corner Calle 112 | 77710 Playa del Carmen | Mexico |

From €285/room/all-in


  • The lowest prices guaranted
  • Organic solar products and a Samsonite gift delivered to your home (value: 125 €)
  • A bottle of wine and a fruit plate offered upon arrival
  • Complimentary access to the wet area of the YHI Spa

Paradisus Playa del Carmen La Esmeralda *****

5A Avenida Corner Calle 112 | 77710 Playa del Carmen | Mexico |


  • The children's slide and the amazing waterpark
  • The great variety in the gastronomic offer
  • The children and teenagers activities


Head for the South-east coast of Mexico, at the heart of the aptly named Riviera Maya, which is bordered by the crystalline waters of the Caribbean Sea. Nestled in a peaceful little bay that is framed by the tropical mangroves, Paradisus Playa del Carmen La Esmeralda Hotel welcomes demanding families who seek after refined exoticism.

This all-inclusive 5-star hotel facility offers the perfect balance between serenity and a festive atmosphere, which is beautifully emblazoned by the region. It is encompassed by the seaside atmosphere of the sublime adjoining private beach and the fishing village of Playa del Carmen, just 3 km away.

One only requires 45 minutes to get to the hotel from Cancún International Airport. Transits (to the hotel) can be done in a taxi or minivan.



Being resolutely modern, this young address (2011) is an encapsulation of comfort and design. The ultra-contemporary lines of its various buildings are underlined by the graphic palm trees silhouette. The facades punctuated by many balconies and loggias become enliven at nightfall with soft lights.

In the heart of the resort, several lagoons pools portray an all turquoise harmony, which is surrounded by a real “Garden of Eden“, which is quite emblematic of the Caribbean sweetness. Their refreshing presence is reminiscent of the sea, whose blue expanse can be seen from the balconies.

Families gather at the Esmeralda Pavilion, wherein spacious rooms and suites are reserved for them. Covered by emerald seals, they are all little gems that are entirely adapted to the needs and desires of the families.

At Paradisus Playa del Carmen La Esmeralda , you will hard ever get over the surprises available. It includes:

  • 510 rooms and suites
  • 14 restaurants
  • 16 bars
  • 1 private beach
  • 2 outdoor lagoon pools
  • 1 spa
  • 1 sauna
  • 1 hammam
  • 1 fitness room
  • 1 beauty salon
  • 1 hair salon
  • 1 business center
  • 1 shop
  • 1 water park
  • 1 COMPLIMENTARY baby-club for babies between 12 months to 4 years old
  • 1 COMPLIMENTARY kids-club for children between 5 to 12 years old
  • 1 high-quality babysitting service



At Paradisus Playa del Carmen La Esmeralda, everything is made available to families so that they can have an unforgettable stay. Its many rooms perfectly combine luxury and tranquility, in neutral tones and a sleek design.

Among these, the Paradisus Junior Suite, which is bright and open to the outside, has a large balcony overhanging the hotel’s lush gardens. A comfortable king-size bed, a state-of-the-art bathroom and a small lounge area guarantee a soothing and relaxing holiday. Its 48sqm surface area is ideal for a small family, consisting of two adults and a baby.

The Family Concierge One Bedroom Master Suite Swim-up is ready to welcome the largest families in an atmosphere of rare elegance. Padded walls, beige color palette and marble floors with allow you enjoy sweet Mexican nights. Its modern bathroom, including a sensory bath (convenient for bathing babies) and a rain shower, is completely suitable for family life. On the terrace, the whirlpool bathtub will appeal both to the young and old, and its massaging jets will quickly become an essential activity after an explorations-filled day.

For the most demanding families, the Family Concierge One Bedroom Master Suite provides access to a variety of services in an exceptional setting. The guests of this luxurious suite will be delighted all round, since they will be able to choose the softness of their pillow thanks to the pillow bar! In addition to the comfortable bedroom and its king-size beds, it also includes a lounge area with a small kitchen and a table for 6 persons. In order not to ruin anything for you, the entire family gets to benefit from the exclusive “Family Concierge” services: the gracious presence of a private concierge, access to the spa and Family Concierge-stamped private pools, children’s activities, not to mention the special “good night” service which will end the day in style, with a glass of milk and cookies. Every single detail has been taken care of in order to make your stay unforgettable, as your concierge can even organizes a tailor-made treasure hunt in your room!



The people of Latin America are generally cross-cultural, and this diversity is equally found in its cuisine. A spicy variety that has it all to delight gourmets and which can be savored throughout the 14 restaurants of Paradisus Playa del Carmen La Esmeralda. As for the food enthusiasts, they will be spoilt for choice!

To begin the introduction to South American flavors, Mole offers contemporary Mexican cuisine expertly spiced up. Quesadillas and guacamole, as tasty as they are creamy, are a staple. The wine menu is undoubtedly exceptional – with the restaurant having won the Wine Spectator Award of Excellence in 2019 – do not miss out on the chance to savor a glass of tequila, the country’s national drink!

At Bana Family, it is the Asian cuisine and its scented fragrances that are highlighted. On the menu, sushi, just as the teppanyaki obviously occupy a special spot as the staple; the epitome of Japanese cuisine.

For an unforgettable one-on-one dinner, Mom and Dad endorse the Passion by Martin Berastegui. This eponymous gourmet restaurant highlights the creativity of the Basque-Spanish chef who has accrued 10 Michelin stars. The wine-food tasting menu will crown your stay!

Throughout the day, the enthralled families can go to the sherbet kiosk and smoothie bar to cool off. A gourmet interlude that quickly becomes essential between two dives in the pool! Parents can thus take the opportunity to make a detour to the Blue Agave, Latin-style bar, influx by cocktail lovers for its creative mixology.

Most of the hotel’s restaurants offer children’s menus, as well as options for babies. For more information, feel free to contact your Little Guest advisor!


  • Baby-club
  • Kids-club
  • Teens activities
  • Sports activities
  • Kid's excursions
  • Crafts
  • Games and books
  • Connecting rooms
  • Babysitting
  • Kid's menu
  • Allergen-free menu
  • Welcome gift
  • Emergency baby bottle
  • Bottle warmers
  • Baby phone
  • Baby cosmetics
  • Baby bath
  • Baby cribs
  • Stroller
  • Baby chair
  • Emergency pacifier
  • Shuttle with baby seat
  • Potty
  • Kid's shop
  • Lifeguard
  • Nearby Hospital
  • Nearby doctor


For children

Boredom is a word that does not exist in Paradisus’s dictionary. It’s quite simple because children are kings here, and this as soon as they arrive, since they are welcomed with a fresh fruit juice offered by the house. The hotel also has many facilities and infrastructures suitable for the little ones’ fun-catching: enough to overwhelm the little ones with impatience!

The water park is undoubtedly the headquarters for families! Imagine several small cabins on water from where many jets and other waterfalls, as well as 5 slides, project: the location promises some exciting water adventures! Nearby, the shallow waters of a paddling pool are reserved for the little ones.

Just once will not hurt, the hotel has a children’s area, entirely reserved for your little ones. Depending on the age, a varied program is being offered daily at the baby-club (12 months to 4 years) or the kids-club (5 to 12 years). Whether it is sports activities (fitness classes or water games at the pool), manual activities (creation of one’s own piñata), or gourmet (cookie decoration), there is something for everyone. Worth mentioning too is the make-up workshop that transforms your little ones into real Mayan warriors and is always a great success!

Toddlers won’t be able to hide their enthusiasm for excursions, which, having the form of a real adventure, take them to explore the surrounding mangrove and its secrets. For older kids wish to practicalize their gaming skills, can do so in a room with the latest video games, wherein they could be crowned “kings of the controller”.

To end the day in style, the kids-club evenings, organized at 8 P.M., is an excellent excuse for going to bed a little later than planned! Be it for the Pirate Party, the Mini disco or for the young audience shows, such as The Lion King, your little ones’ eyes will be all sparkles…


For families

The Caribbean Sea is full of water activities. For those who wish to sail on its turquoise waters or practise water sports, the hotel offers free windsurfing (sailboards) and snorkelling equipment. The deep-sea enthusiasts won’t fail to accord themselves a magical interlude, by exploring its colourful fauna, during a family diving session. Being just nearby, Little Guest highly recommends the coral reefs of Akumal, Puerto Morelos or Cozumel.

Visiting this region of Mexico is also a good excuse to embark your little family to go on the trails of the Mayan and Aztec civilizations; a fascinating people who have left many traces of their past splendour.

As an introduction to a fun-filled experience, the Xcaret Archaeological Eco-Park introduces you to Mexican culture in all its diversity: giant aquariums via which you can observe the marine flora and fauna, fascinating swims in an underground river, a visit to a hacienda, and a multitude of costumed shows and traditional dances… are made available for the curious ones.

For a true cultural immersion, do not miss the Mayan archaeological sites that abound in the Yucatán peninsula. Tulum, a true fortress erected by the sea, or Chichen Itza, whose pyramid is considered as one of the world’s wonders, is worth visiting!

Lovers of the vast natural spaces can put on their sneakers to explore the Sian Ka’an reserve, a UNESCO World Heritage natural reserve wherein birds, manatees and crocodiles abound.


For parents

Mexico is a vibrant land and her inhabitants sure know how to party until the night runs out. To get up to speed, Mom and Dad can book the salsa lessons being taught at the hotel. Chances are they will be the kings of the Red Lounge dance floor, the Paradisus disco-bar! Fans of unusual activities will prefer the courses on making authentic Cuban cigars or tequila tasting workshops.

Sombreros, gold-embroidered fitted jacket, guitars, violins and trumpets… you guessed right; we are talking about mariachis! Jewels of the Mexican culture, they provide music and good mood all over the country. To indulge yourself, why not opt for a one-on-one musical breakfast? All you need to do is book your babysitter…

After an active session at the hotel’s fitness centre, or after a yoga class, to relax and get fully revived, parents can indulge themselves to the YHI Spa. This is where the expert hands of professional masseuses provide exceptional treatments for the face and body. Those who love to be pampered with their little ones go for the special family care programme!


  • 24/24 check-in
  • All-inclusive
  • Bar
  • Beach
  • Beauty salon
  • Boutique
  • Cigar cellar
  • Concierge
  • Hairdresser
  • Private beach
  • Restaurant
  • Room service
  • Valet parking
  • Wheelchair access
  • WiFi


  • Business center
  • Conference room
  • Fitness room
  • Hammam
  • Outdoor pool
  • Parking
  • Sauna
  • Spa
  • Waterpark


  • Animations
  • Cooking lessons for children
  • Golf
  • Hiking
  • Kite surf
  • Paddle
  • Pilates
  • Scuba diving
  • Sport activities
  • Surf
  • Tennis
  • Yoga

Covid info


  • The hotel will be open on 25/06/2020


  • Kids-Club will be open on 29/06/2020
  • A reservation is mandatory

Covid-19 safety measures

  • Strict hygiene rules
  • New cleaning and maintenance standards
  • Optimum safety thanks to the organisation of the place


  • Age: From 12 months to 4 years old
  • Opening hours: Every day; From 9 A.M. to 10 P.M.
  • Rate: Complimentary
  • Spoken languages: French; English; Spanish


  • Rates: €26/h/1 kid; €34/h/2 kids


  • Check-in: From 3 P.M.
  • Check-out: Until noon


  • Age: From 5 to 12 years old
  • Opening hours: Every day; From 9 A.M. to 10 P.M.
  • Rate: Complimentary
  • Spoken languages: French; English; Spanish

Number of rooms and suites

  • 510 rooms and suites

Opening dates

  • Open all year long

Practical guide

Discover Mexico with our family-friendly practical guide!

Spa programme

  • The YHI Spa offers a special family service, don’t miss it!


  • Cancùn International Airport
  • Rates for a return trip: From €110/4 persons (taxi); From €184/4 persons (minivan)

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