Why should you work with us ?



Dear Hotelier,

Being an entrepreneur myself with a passion for travel, I started Little Guest several years ago, when my son was born. As a young father, I was able to identify the real needs of both parents and children during their stay in an exceptional hotel.

My staff and I travel the world to visit our 200 affiliated hotels and make sure that the 1,000 families travelling with Little Guest every year have an unforgettable stay.

Over the years, we have acquired a unique expertise that we are now making available to you through an à la carte support programme.
As the manager of a hotel establishment, you know better than anyone else the value of a quality family clientele.
Families book more spacious rooms and suites.
Families also opt for longer stays.

Last but not least, families tend to make the most of all the hotel's facilities: bar, restaurant, kids-club, spa, etc.

All too often, the welcome and services offered to children are not up to the standard of those offered to parents. Now, as I like to say: "1 happy child = 2 happy parents = 3 recurring customers.”

That's why Little Guest is at your disposal to design an exceptional family offer.
Looking forward to working together!

Jérome Stéfanski
Jerome Stefanski
Founding-Daddy



Our à la carte services

Little Guest has the skills to support you throughout your relationship with your client. Our support programme is designed "à la carte": we adapt our efforts according to your needs and intervene only where necessary, according to 4 main pillars.



INCREASED REVENUES

1. Sale of stays in your hotel
Little Guest directly impacts your revenue by marketing stays in your hotel to a quality clientele. Thanks to our strong brand image, our marketing skills, the quality of our offer and our impeccable service, families place their trust in us each and every day. Each hotel in our collection is pre-audited to make sure that it meets the quality standards necessary to deliver on our promise: to provide the best experience for both parents and their children, while boosting your sales.



LITTLE GUEST MEMBERSHIP



Audit
AUDIT

Positionnement
MARKETING POSITIONING

PROMOTION
DEVELOPMENT

VENTE ONLINE
ONLINE SALES

COMPETITIVE ADVANTAGE

2. (RE)Definition of your children offer
Little Guest reveals its secrets: from the children's menu proposed in the restaurant to the welcome products offered in your room, the choice of a welcome gift, the teenage treatments given in the spa, the baby equipment or the operational management of your kids related procedures, we intervene from check-in to check-out to make your clients' stay unforgettable and make you stand out from your competitors. Whether they are illustrators, chefs, children's entertainers or decorators, Little Guest's collaborators are all driven by one and the same value: excellence.



EQUIPMENTS, FURNITURE AND GAMES



CADEAUX
GIFTS

JEUX
GAMES AND TOYS

MOBILIER
KIDS-FRIENDLY FURNITURE

EQUIPEMENTS
EQUIPMENTS

LINGE DE LIT
BED LINEN




WELCOME PRODUCTS



PELUCHE
SOFT TOYS

PEIGNOIR
BATHROBE

PANTOUFLES
SLIPPERS

CADEAUX
GIFTS

COSMETIQUES
COSMETICS




RESTAURATION



MENU BEBE
BABY MENU

MENU ENFANT
KIDS MENU

JUS
FRUIT JUICES & MOCKTAILS

MENU SANS ALLERGENE
ALLERGEN-FREE MENU

ROOM SERVICE
ROOM SERVICE

MINI BAR
MINIBAR

ESPACE JEUX
PLAYGROUND




OPERATIONAL MONITORING



SECURITE
SAFETY

PROCEDURES
PROCEDURES

STANDARDS DE QUALITE
QUALITY STANDARDS

SIGNALETIQUES
SIGNAGE

WOW EFFECTS
WOW EFFECT

VALUE CREATION

3. Planning of your children's activities
Little Guest creates. Play, learn and share. These three words are the key words of our approach when we design a children's activity programme adapted to your hotel. Our edutainment approach promotes the child's personal development through sports and creative activities. Our intergenerational activities allow family members to reconnect and share precious moments, far from the daily routine. Little Guest gives meaning and added value to each activity, for the greatest happiness of the children and their parents.



ACTIVITY PROGRAMME



ATELIERS CREATIFS
WORKSHOPS

SPORT
SPORTS

EVEIL MUSICAL
MUSICAL AWAKENING

NATURE
NATURE

JEUX
GAMES




BRANDING



SIGNALETIQUE
SIGNAGE

IMPRIMES
LEAFLETS

GOODIES
GOODIES

UNIFORMES
UNIFORMS

DIFFERENTIATION STRATEGY

4. Creation or transformation of your kids-club
Little Guest designs your projects. Whether you want to turn a meeting room into a playroom during school holidays, or to design a brand-new kids-club of several hundred square metres, we are your privileged partner. We have set up an international team of early childhood professionals and interior designers able to design exceptional nurseries, children's clubs and teenage clubs. Our creativity, flexibility and responsiveness will make the difference, while respecting your budget and schedule.



KIDS CLUB DEVELOPMENT



REFLEXION
REFLECTION

DEFINITION DES ESPACES
AREAS SELECTION

CONCEPTION
DESIGN

PLANS ET SUIVI
PLANS AND MONITORING





RECRUITMENT & TRAINING



SELECTION DES CANDIDATS
APPLICANTS SELECTION

VERIFICATION DES COMPETENCES
PROFICIENCY TESTING

FORMATION ET ONBOARDINGS
TRAINING AND ONBOARDINGS

EVALUATIONS
EVALUATIONS





KIDS CLUB MANAGEMENT



POLITIQUE TARIFAIRE
PRICING POLICY

OUTIL DE GESTION
MANAGEMENT TOOL

MISES A JOUR
UPDATES

EVOLUTION
DEVELOPMENT