Why should you work with us ?
Dear Hotelier,
Being an entrepreneur myself with a passion for travel, I started Little Guest several years ago, when my son was born. As a young father, I was able to identify the real needs of both parents and children during their stay in an exceptional hotel.
My staff and I travel the world to visit our 200 affiliated hotels and make sure that the 1,000 families travelling with Little Guest every year have an unforgettable stay.
Over the years, we have acquired a unique expertise that we are now making available to you through an à la carte support programme.
As the manager of a hotel establishment, you know better than anyone else the value of a quality family clientele.
Families book more spacious rooms and suites.
Families also opt for longer stays.
Last but not least, families tend to make the most of all the hotel's facilities: bar, restaurant, kids-club, spa, etc.
All too often, the welcome and services offered to children are not up to the standard of those offered to parents. Now, as I like to say: "1 happy child = 2 happy parents = 3 recurring customers.”
That's why Little Guest is at your disposal to design an exceptional family offer.
Looking forward to working together!
Jerome Stefanski
Founding-Daddy
Our à la carte services
Little Guest has the skills to support you throughout your relationship with your client. Our support programme is designed "à la carte": we adapt our efforts according to your needs and intervene only where necessary, according to 4 main pillars.
INCREASED REVENUES
1. Sale of stays in your hotel
Little Guest directly impacts your revenue by marketing stays in your hotel to a quality clientele. Thanks to our strong brand image, our marketing skills, the quality of our offer and our impeccable service, families place their trust in us each and every day. Each hotel in our collection is pre-audited to make sure that it meets the quality standards necessary to deliver on our promise: to provide the best experience for both parents and their children, while boosting your sales.
LITTLE GUEST MEMBERSHIP
AUDIT
MARKETING POSITIONING
DEVELOPMENT
ONLINE SALES
COMPETITIVE ADVANTAGE
2. (RE)Definition of your children offer
Little Guest reveals its secrets: from the children's menu proposed in the restaurant to the welcome products offered in your room, the choice of a welcome gift, the teenage treatments given in the spa, the baby equipment or the operational management of your kids related procedures, we intervene from check-in to check-out to make your clients' stay unforgettable and make you stand out from your competitors. Whether they are illustrators, chefs, children's entertainers or decorators, Little Guest's collaborators are all driven by one and the same value: excellence.
EQUIPMENTS, FURNITURE AND GAMES
GIFTS
GAMES AND TOYS
KIDS-FRIENDLY FURNITURE
EQUIPMENTS
BED LINEN
WELCOME PRODUCTS
SOFT TOYS
BATHROBE
SLIPPERS
GIFTS
COSMETICS
RESTAURATION
BABY MENU
KIDS MENU
FRUIT JUICES & MOCKTAILS
ALLERGEN-FREE MENU
ROOM SERVICE
MINIBAR
PLAYGROUND
OPERATIONAL MONITORING
SAFETY
PROCEDURES
QUALITY STANDARDS
SIGNAGE
WOW EFFECT
VALUE CREATION
3. Planning of your children's activities
Little Guest creates. Play, learn and share. These three words are the key words of our approach when we design a children's activity programme adapted to your hotel. Our edutainment approach promotes the child's personal development through sports and creative activities. Our intergenerational activities allow family members to reconnect and share precious moments, far from the daily routine. Little Guest gives meaning and added value to each activity, for the greatest happiness of the children and their parents.
ACTIVITY PROGRAMME
WORKSHOPS
SPORTS
MUSICAL AWAKENING
NATURE
GAMES
BRANDING
SIGNAGE
LEAFLETS
GOODIES
UNIFORMS
DIFFERENTIATION STRATEGY
4. Creation or transformation of your kids-club
Little Guest designs your projects. Whether you want to turn a meeting room into a playroom during school holidays, or to design a brand-new kids-club of several hundred square metres, we are your privileged partner. We have set up an international team of early childhood professionals and interior designers able to design exceptional nurseries, children's clubs and teenage clubs. Our creativity, flexibility and responsiveness will make the difference, while respecting your budget and schedule.
KIDS CLUB DEVELOPMENT
REFLECTION
AREAS SELECTION
DESIGN
PLANS AND MONITORING
RECRUITMENT & TRAINING
APPLICANTS SELECTION
PROFICIENCY TESTING
TRAINING AND ONBOARDINGS
EVALUATIONS
KIDS CLUB MANAGEMENT
PRICING POLICY
MANAGEMENT TOOL
UPDATES
DEVELOPMENT