As an entrepreneur with a passion for travel, I created Little Guest several years ago when my son was born. As a young father, I was able to identify the real needs of parents and children during their stay in an exceptional hotel.
My teams and I travel the world to visit our 200 affiliated hotels and ensure that the 1,000 families travelling with Little Guest every year have an unforgettable stay.
Over the years, we have acquired a unique expertise that we now offer you through an à la carte support programme.
As a hotel manager, you know better than anyone else the value of a quality family clientele.
Families book more spacious rooms and suites.
Families also opt for longer stays.
Last but not least, families take advantage of all the hotel's facilities: bar, restaurant, kids club, spa, etc.
Way too often, the welcome and services offered to children do not match those offered to parents. And yet, as I like to say: "1 happy child = 2 happy parents = 3 loyal customers."
This is why Little Guest is at your disposal to design an exceptional family offer.
Looking forward to working with you!
Little Guest has the skills to support you throughout your relationship with your client. Our support programme is designed "à la carte": according to your needs, we adapt our efforts and intervene only where necessary, according to 4 main pillars.
1. Marketing stays in your hotel
Little Guest generates a direct impact on your revenue by marketing stays in your establishment. Thanks to our strong brand image, our marketing skills, the quality of our offer and our irreproachable service, families trust us every day by booking their holidays on our website. Each hotel in our collection is pre-audited to ensure that it has the necessary quality standards to deliver on our promise: to provide the best experience for parents and their children, while boosting your sales.
2. (re)Defining your children's offer
Little Guest reveals its secrets: from the children's menu offered in the restaurant, to the welcome products given in your room, the choice of a welcome gift, the teenage treatments given at the spa, the baby equipment or the operational management of your kids procedures, we intervene from check-in to check-out to make your customers' stay unforgettable and set you apart from your competitors. Whether they are illustrators, Chefs, children's entertainers or decorators, Little Guest's staff are all driven by one and the same value: excellence.
GAMES & TOYS
JUICES & MOCKTAILS
3. Designing your kids-friendly activities
Little Guest creates. Play, learn and share. These three words are at the heart of our approach when we design a children's activity programme adapted to your hotel. Our edutainment approach promotes the child's personal development through sports and creative activities. Our intergenerational activities allow family members to reconnect and share precious moments, far from the daily routine. Little Guest gives meaning and added value to each activity in order to please both the children and their parents.
4. Creating or redesigning your kids club
Little Guest designs your projects. Whether you want to transform a meeting room into a playroom during school holidays, or to design a brand new kids club of several hundred square metres, we are your privileged partner. We have set up an international team of early childhood professionals and interior designers capable of designing exceptional day-care centres, children's clubs and teenage clubs. Our creativity, flexibility and responsiveness will make the difference, while respecting your budget and schedule.
DEFINITION OF SPACES
PLANS AND MONITORING
TRAINING AND ONBOARDING