Our Little Concierge service

Available 7/7, our Little Concierge service takes charge of you as soon as your booking is confirmed and helps you with the practical and logistical organisation of your stay (booking kids-club, baby-sitting, transfers, car hire, etc.). Expertly managed by travel and hotel experts, this VIP concierge and individual assistance service is included in your booking. In direct contact with the hotels, our Little Concierges know the destinations in our catalogue inside out. Book a babysitter? Enrol your child in the kids' club? A birthday cake in your room on arrival? A hot-air balloon flight over the region? The members of our concierge service are on hand to make your holiday as easy as possible!

Our hotels selected by parents, for parents

Our collection is composed of carefully selected hotels that meet strict criteria and standards to facilitate the stay of children of all ages, from toddlers to teenagers. Everything is designed to combine an upscale approach (spa, golf, gourmet dining, etc.) for adults and specific programmes dedicated to children (baby, kids and teens clubs, creative workshops, sports activities, etc.), thus certifying our partners with the Little Guest quality label.

Our gifts, carefully chosen to please both children and adults

Every time you book, a few weeks before departure you'll receive a selection of gifts designed to make your holiday easier and to please the entire family. Whether it's Samsonite products, such as the well-known Dream Rider suitcase, superb pairs of Izipizi sunglasses, Naïf sun cream suitable for toddlers or magnificent, colourful Flik Flak watches, these gifts will give you a taste of the holiday pleasures even before you leave!

Our loyalty programme, to treat yourself and your loved ones to an unforgettable experience

Our loyalty programme, accessible when you create a user account, offers a host of exclusive benefits and services. All new customers are offered a voucher valid on their next reservation in one of the 350 hotels in the collection and earn credits. Existing customers, meanwhile, can share their credits with a family member and enjoy an extraordinary family holiday. Their loyalty is - of course - rewarded: with each new reservation, they benefit from dedicated advantages, surprises and attention.